Return Policy

ALL SALES ARE FINAL DUE TO COVID-19 

ALL OUR ITEMS GO THROUGH OUR QC DEPARTMENT BEFORE LEAVING OUR BEAUTYLAB TO ENSURE YOU THE BEST QUALITY.

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please notify us of the damaged or incorrect item within 5 business days of receipt and we will gladly arrange for replacement IF approved by our fulfillment center. 

You can always contact us for any question at info@luvlyco.com or (213)255-4046

*At this time, our return policy has been updated to allow customer to cancel all unshipped orders at any time for a full refund. If you wish to cancel or have any questions, please contact customer service from 11am-3pm at (213)255-4046 or email us at info@luvlyco.com